If you are unsatisfied with your product in any way, please send an email within 14 days of purchase.
Inspired Life CBD ltd will offer a full replacement or refund for any faulty goods.
If an order is lost in the post, Inspired Life CBD will issue a replacement once the item has been officially deemed lost by the designated courier.
Replacements will then be sent out the next day and Inspired Life CBD will take up tracking lost items with the courier.
If an order is damaged, please send a picture to hello@inspiredlife.uk along with your contact details and order number and we shall issue a replacement immediately
If an order is returned to us due to insufficient or incorrect delivery information then we cannot be held accountable and we may have to charge a redelivery fee. To ensure this does not happen, please make sure you have given us the correct postal information and collect your items in a timely manner.
Once an order has been despatched customers are provided with proof of postage and a tracking number. If you do not receive your order within the stated times please contact us and we will investigate and, where appropriate, resend your order. As all deliveries are made via third parties they are subject to the courier’s terms and conditions.